All service calls don't go exactly as planned each time. But with service professionals like Danny Vasquez taking the lead, the outcome is always excellent. Bettenhausen deals only in excellence, and has experienced customer service professionals at the helm. It could have been a situation that was not ideal, but Danny maneuvered through the challenges and completed the job to a perfectly acceptable conclusion for my husband and me.
I hold an advanced MBA degree in service management. I would hire Danny as an on-boarding customer service specialist without hesitation.
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