Positives: The service was fast and the staff was friendly. Negatives: it seems like there was more pressure to upgrade the service or perform services that were not essential. One problem -- the mechanic forgot to put the washer back on the drain plug and the car leaked oil from the drain plug when parked in garage, but when I returned the car to fix the problem, they replaced the plug, added a new washer/gasket and refilled oil at no charge. I understand that the gasket/washer is not present on all cars, so they added a note to the service record to alert mechanic next time.
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