Every time I go there, they cannot find my tag number in the system. This happens every time! They ask if I have changed tag numbers. No, I have not - it's the same one as last time and the time before that. I don't know what is wrong with your computer system, but it's pretty annoying.
Also, when other services are recommended (power steering fluid, air filter, etc.) please accept NO as my answer, and don't keep trying to talk me into it (which only makes me want to say no even LOUDER).
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