We were generally very satisfied with our experience at Dick Hanna Subaru and with Joel Pickell, the sales person who worked with us. The Forester is what we were looking for and should meet our needs. We were treated well during the process of trying out the car and were given a great deal of information - perhaps more than we could digest - after making the purchase. Again, Joel did his job so far as we could tell.
The only downside was the "bargaining" process over the price of the car. I rarely buy new cars and the reason is the "bargaining" process, with the sales person running back and forth between the customer and some mystical sales manager. Frankly, the process is a little hokey. Unfortunately, that's the model that this dealership uses and it's too bad because otherwise we received good service and a fair, non-pressured experience.
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