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Dublin Mazda
(0 miles)
5510 Scarlett Ct
Dublin, CA 94568
MON: 7:00 AM - 6:00 PM
TUE: 7:00 AM - 6:00 PM
WED: 7:00 AM - 6:00 PM
THU: 7:00 AM - 6:00 PM
FRI: 7:00 AM - 6:00 PM
SAT: 8:00 AM - 4:00 PM
SUN: Closed
Call (925) 364-9000
4.6 out of 5 based on 410 user reviews.

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03/20/2013
Posted by Elizabeth A

Always the best service and a great experience.

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01/25/2013
Posted by Froilan V

I bought my 2011 Mazda6 and was thrilled with the purchase and price. As for customer service, the staff helped me out throughout the purchase and even weeks after the purchase. I noticed some paint cracks after the purchase and was not happy about it, but Juan, our Sales rep, helped us out with the issue and took it upon himself to take care of it. Thanks Juan!

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01/24/2013
Posted by Euan R

Pros: Had a good experience at Dublin Mazda. Staff were friendly and willing to assist with information.
: Test drives were good - able to try out what I wanted.

Cons: Following agreement, was promised owner manual and parcel shelf for car. I have still not received either. Post-purchase customer service seems to be lacking.

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01/23/2013
Posted by Robert R

I had a very bad experience with Salesperson Mike Davis. He was very rude to me and wasn't helpful, belittling me and my decisions as well as my negotiating tactics. I will not go back to this dealer. They tried to rip me off and then would not negotiate very well at all. They tried to sell me a car for $6,000 over their asking price. When I explained that the price they were presenting me was not synonymous with another listing they had (on the car), the salesman got angry, told me I was mistaken, but then later verified that I was actually accurate. I profusly hated working with Dublin Mazda. I also spoke with Reyes Garcias, the Sales Manager at Ken Harvey's Dublin Mazda. He was polite at first but when I alerted him of his rude salesperson he tried to tell me that Mike Davis was crusty sometimes but was simply using different "Sales tactics" and then insulted me by trying to play up pride telling me I was a walking millionaire, and that I was "beautiful," but failed to deal with the problem. I am a salesman and there are no Sales Tactics that involve bad customer service and rudeness. If I was the Sales Manager at any facility and a consumer reported a complaint to me regarding the treatment/ customer service they received from one of MY representatives, I would have a talk with that representative and rectify the situation per the customer's satisfaction. I had a terrible experience at Dublin, Mazda & I encourage everyone to avoid that place like the plague!!! Bottom line: Go to their competitor. I don't like Dublin Mazda one bit!!

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01/20/2013
Posted by Carlos L

Sales person was great

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01/09/2013
Posted by Elisa M

Good, professional, timely, and explained issue/solution in a great manner.

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01/09/2013
Posted by Brady D

Buying Buying my first car here was a great and easy process. When I buy another car I will be visiting dublin mazda in the future!!

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01/08/2013
Posted by Carole B

Friendly and professional service. Loaner car was ready in the morning and when I came back later in the day to pick up my car, it was ready.

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01/08/2013
Posted by Bryan K

Service was excellent. I look forward to bringing my car to this location every 4 months.

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01/08/2013
Posted by Christopher M

I did not have my vehicle serviced at Dublin Mazda on this date.

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