I just wanted to say, that I'm happy with my truck and I wanted to let you know that I'm very happy how Mr. Jeff Nunn and Mr. Terald Hopkins
Help me with the deal. But I do have something to say about your sales person Mr. Mauricio Roja, not happy at all, when I got to the dealership I knew what I wanted, I was there for 5 hours for nothing when I told the saleman what I wanted, he told me that the truck F150 did not make the color bright blue metalic. he was pushing me to get a diffrance truck which was FX model which I had one back in 2007 and had a very bad exprience. while after the saleman spoke to my husband on the phone he put a face and gave me a the phone back. My husband told me to leave, that when Jeff came out to help me! I told him what I wanted sure that moment the salesman came up with the truck and the color. at that monment, I when out with saleman and ask him Why he had to lie and tell me that I couldn't get that color. He didn't know what to say. while after I made the deal with Jeff and Terald I started to feel welcome again. Now I had to wait for the truck to get to your dealer. after a few days Mr. Rojas call my husband to say that the truck got to the dealer, after a day he call back and spoke again to my husband and told him that the truck was ready, which not truth at all I call him and he act very on professional. I almost back out the deal. Until I spoke to Mr. Hopkins and told him what happen, I was so unhappy that I really wanted to just back out and get my truck back.
But sure enough Mr. Hopkins and Jeff told me not to worry that he would handle the problem. So they did. On Monday Nov.9 I got my truck that was delivery to my Store. I'm happy and next time I need to do anything I will make sure that I will only work with Jeff and Mr. Hopkins, They are very Professional in what they do.
0/0 users found this helpful.