Technically sound, but don't need the 'tude dude.
Service was 'ok'. On the plus side, comprehensive evaluation of the vehicle and detailed clear report of what needed to be fixed. No pressure to get everything done. They left it up to me and I liked that.
Cons - A little arrogant at this Honda location in Reading. Three different service persons were either defensive or snarky. 1x upon pulling up for service. 2x on the phone when I couldn't remember the name of the service person who helped me in the location. 3x when I asked about which coupon the service person used. During earlier conversation I had presented coupons. Service man told me he'd use the best one available for what I was having done. I got the bill, and I asked if a coupon was used and the response was, "You didn't give me a coupon." Then when I re-presented the coupon booklet he seemed annoyed.
Otherwise good service, but there seemed to be consistent attitude.
However, the woman who checked me out at the end was very friendly and professional.
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