Infiniti of Columbus is absolutely the best in the business as it comes to customer service. Brad in the service department is the epitome of what Infinity stands for-QUALITY! When you're car breaks down or is not operating as it should, it can be immensely stressfull. Brad not only is knowledgeable and kind, but he is always supportive and always puts the customer at ease. I am contacted a lot via telephone and via mail from the new Infiniti dealer at Easton as well as other dealerships trying to get me to trade my car in and come to their dealership. I have to tell you, for me to leave Infinity of Columbus would require nothing short of a national disaster. I appreciate this dealerships attention to quality, attention to detail, attention to showing genuine concern for the customer and ensuring the folks you hire will be bought into the culture you've built.
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