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Infiniti of Columbus LLC
(0 miles)
3890 Tuller Road
Dublin, OH 43017
MON: 8:00 AM - 5:00 PM
TUE: Closed
WED: Closed
THU: Closed
FRI: Closed
SAT: Closed
SUN: Closed
Call (614) 793-1000
4.8 out of 5 based on 2167 user reviews.

Description: Automobiles, new & used. auto and truck equipment and parts.

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05/23/2014
Posted by Michael H

I had a wonderful experience with Elie at the dealership. Before making the 5 hour trip to Ohio, Elie described the car in great detail. Upon seeing the vehicle, it was exactly as described and performed just the way I had hoped. The connection and community feel between the employees was fantastic- i would recommend anyone to take the short drive to that particular dealer just to have the experience of dealing with a staff that is honest and true and wants to see you enjoy the vehicle that you are interested in purchasing! A++ Dealership!

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05/23/2014
Posted by Amy A

Infiniti of Columbus is absolutely the best in the business as it comes to customer service. Brad in the service department is the epitome of what Infinity stands for-QUALITY! When you're car breaks down or is not operating as it should, it can be immensely stressfull. Brad not only is knowledgeable and kind, but he is always supportive and always puts the customer at ease. I am contacted a lot via telephone and via mail from the new Infiniti dealer at Easton as well as other dealerships trying to get me to trade my car in and come to their dealership. I have to tell you, for me to leave Infinity of Columbus would require nothing short of a national disaster. I appreciate this dealerships attention to quality, attention to detail, attention to showing genuine concern for the customer and ensuring the folks you hire will be bought into the culture you've built.

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05/23/2014
Posted by Judith C

Complicated problem that was made simple by the dealership being able to have an expensive repair covered under the power train warranty. Customer service individual was extremely helpful with multiple communications. Part was shipped in overnight and repair completed the next day.

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05/22/2014
Posted by Jennifer S

Great Service as always!!! Thanks.

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05/22/2014
Posted by Charles A

Friendly service and vehicle was ready in a reasonable amount of time.

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05/22/2014
Posted by Jill V

Service department is always very responsive, and was determined to fix the problem with my car. Loaner cars are terrific and available on short notice. Really like dealing with Infiniti of Columbus, would buy another car just to keep the service department.

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05/22/2014
Posted by Bhavesh P

Jason is great,we worked with him for years now. It's nice to go in when the service center knows you well just from regular maintenance.

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05/20/2014
Posted by Marsha H

Allk work was done well and promptly.

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05/20/2014
Posted by Paul B

had a very smooth purchase process without significant pressure from the sales team even after indicating to them that I had other car brands I was considering. they found a car quickly for me with the exact criteria that I wanted.

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05/20/2014
Posted by Terri A

Always exceptional service. Was running late for my appointment so I called and they said no problem would take care of me when I got there. Of all the vehicles I've owned Infiniti has been the best experience they always go the extra mile. I recommend Infiniti to everyone.

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