Had to go in to get service. Service writers have always come out into the service drive to write up a vehicle at any dealership ive been to. Took almost an hour to get the service done. I had the same thing done a few weeks prior and it took 10 minutes at another dealership. I was traveling through and will not likely ever stop there again for any type of service. Also called ahead to make sure that the part I needed was in stock when the service department answered the phone I was told they didn't know that I would need to talk with parts, after arriving at the dealership and seeing that there was a door separating parts and service the person in service should have checked with parts instead of telling me I needed to deal with parts.. Terrible customer service and by far the worst experience I have ever had at any car dealership!!!!!
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