The scheduled appointment I made the day before service was performed was not relayed to other personnel so when I did not get my car picked up, I called and error was discovered. They worked my service maintenance into their schedule, which I am very grateful. I would give a 4.5 rating, but this was not an option. This was something you should be made aware.
The female I scheduled my service with was not the female whom I speak with in the service department routinely.
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