I would give my experience a 5 star (excellent). When I got to John O'Neil Johnson I was met by Angelia, she got the information from me and said it usually takes about an hour to do the service work. i was getting back in my van in one hour. She went over all the service points and what was found to be getting close to be needing attention (front and rear brakes). I will be keeping an ear out for any noises that will help to keep the brakes from getting to a point from messing up my front rotors and rear drums.
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