Took car in for an oil change and was told the vehicle needed a new Serpentine belt with just over 20,000 miles. Took it to the dealer who said belt was fine but I had him replace it anyway. I still have the belt and there is nothing wrong with it. Just got my other vehicle back from Toyota dealership for among other things, an oil change. The mechanic replaced the oil plug (no charge) because Merlin stripped out the old one. The mechanic gave it to me and I have that part too. I'm done with Merlin. I wouldn't take a lawn mower there.
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