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Midwestern Auto Group
(0 miles)
6335 Perimeter Loop RD
Dublin, OH 43017
Call (614) 889-2571
4.6 out of 5 based on 3667 user reviews.

Description: Automobiles, new & used.


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07/15/2013
Posted by James N

The recent service on my car was excellent Ron Shook was a pleasure to deal with and went out of his way to make sure everything was right and done in a timely manner Also Tom the driver that delivered the car you couldn't ask for a better employee just for them two guys I would go back in a minute

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07/15/2013
Posted by Jerome P

Midwest Auto Group is by far the best car dealer in town. I enjoy their hospitality and courtesy. When I purchase my next Land Rover it will be from MAG.

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07/15/2013
Posted by Michael S

I always take my BMW's to MAG. They have a professional staff. They are always very helpful and accomadating. They understand that some owners know their cars better than some and can make reccomendations as to who should conduct the repair. A+

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07/15/2013
Posted by Joyce D

The personnel are very informed, however, their services are expensive when your car is off of warrantee.

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07/15/2013
Posted by Corinne E

Everything was great about my service appointment.

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07/15/2013
Posted by Myles N

My son brought my BMW for an routine oil change and I was told it would be ready in 1-2 hours so he waited for the car. Four hours later after inquiring he was able to get the car back as it had been completed but was waiting for a wash. When he started the car a maintenance light came on. The car was left another day and I was called to pick it up. When I got the car home after the repair the light cam on again and I took it back in. Part were ordered and the car was lelf for a further period. Finally it was ready to pick up and when I arrived new problems related to rain getting in the trunk due to block drain tubes at the rear had destroyed the car's amp. and other electronic parts stored in the trunk and it need to be left for another 4 days. The parts were not covered by warranty and total over $2,400. The Service Manager went to bat for me and BMW provided the parts at no charge while MAG split the labor with me. As I told the Service Manager this car is my "baby" and I always keep it in the garage under a dust cover. Leaving it out in the torrential downpours over the past week has cost BMW, MAG and myself a lot of money. I am unhappy that this issue was not resolved the first time it was noticed and disappointed that so much has gone wrong with this services after only 45,000 miles on an expensive car. I am pleased with the efforts that MAG has gone to make me happy but question the quality of some of their service people. If this was my only vehicle I would be very unhappy. Although I have only one Lexus vehicle experience I can say that MAG has much to learn from Lexus about making customers happy with service experiences.

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07/15/2013
Posted by Mark P

great service and communication, even the gentleman picking up and dropping off car was spectacular

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07/15/2013
Posted by Thomas S

Service was performed to my satisfaction as usual.

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07/15/2013
Posted by Scott S

Fast oil change and great service.

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07/15/2013
Posted by Joseph W

The service manager, Frank Cattunar, and the service technician took their time to identify a problem that was difficult to identify

0/0 users found this helpful.
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