Happy with the actual WORK that was done (repair one key with fob and fabricate one non-remote duplicate key, alignment, synth. oil change, adjust fuel door latch & replace rear wiper)
However, I was disappointed with significant charges for quoting prices for work I did not have done at this time. I was charged labor-time to learn: (1.) replacing an HVAC dashboard light and (2.) replacing a defective emergency flashers switch will each cost several hundred dollars.
I understand the effort, time and costs of these "minor" but difficult repairs, but hours of labor charged to provide the estimates seems inappropriate. My car was only at the dealership for for service for two hours total.
Open Road Mazda’s service dept. did quickly reach out to me with further explanation of charges and I have amended this review to reflect their concern.
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