My lease was up on my 2014 Rav4 and I had originally planned on buying out the lease. I had originally worked with Warren Mead and went back to work with Warren when the lease was up. Warren gave me all my options including buying out the 2014 lease, leasing a new 2017 Rav4, and purchasing a new Rav4. After taking a week to think about my options, I decided to purchase a new vehicle because this made the most financial sense for my situation. It was also a no brainer that I was going to go back to Toyota and work with Warren. He made me feel very comfortable and did not give me a sales pitch to steer me in any direction. He has impeccable customer service and I have already recommended him to many friends and family. I will continue to work with Warren for the time that I live in Columbus.
Next, we went to Jeff (I don't remember his last name) to fill out the financial paperwork. This was also the second time I got to work with Jeff. My husband and I had a couple questions when it came to gap insurance and the extended warranty. Jeff was extremely helpful and used his own, as well as other peoples life experiences when it came to both of these topics. Again, I felt no pressure in my decision. I ended up purchasing both gap insurance and the extended warranty for the vehicle.
The staff at Tansky Toyota continue to amaze me. This type of customer service is rare in our consumer world today. It is not often that I do not feel pressured to purchase or make a decision that I am not comfortable making. I will continue to recommend Tansky as well as Toyota to family and friends with absolute certainty that they would be taken care of.
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