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Tri-State Toyota Scion
(0 miles)
191 W Main St
Dudley, MA 01571
MON: 7:30 AM - 5:00 PM
TUE: 7:30 AM - 5:00 PM
WED: 7:30 AM - 5:00 PM
THU: 7:30 AM - 7:00 PM
FRI: 7:30 AM - 5:00 PM
SAT: 8:00 AM - 4:00 PM
SUN: Closed
Call (508) 943-7474
4.7 out of 5 based on 1376 user reviews.

Description: Automotive supplies and parts. automobiles, new & used. trucks, tractors, and trailers:new and used. auto and truck equipment and parts. loan agents. general automotive repair shops. automotive repair shops.

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02/20/2015
Posted by John B

They had the right truck for me I've been looking for for quite some time. Everyone was great to deal with and purchase went easy. Very happy customer.

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02/20/2015
Posted by Gail A

Excellent intake, service-very comfortable waiting area-was able to peacefully work. The wait time was excellent, personnel were affable-overall 5-star rating. Sean Foley is the BEST service manager that I have encountered-I am on my third Avalon and I wouldn't deal w/anyone but Sean. Treat him well because he is a beacon of light for the dealership.
Gail Arsenault

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02/20/2015
Posted by Kathleen P

Brought my vehicle in without an appointment and the service department took care of me right away. Was very satisfied with the service and the service department personnel!

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02/19/2015
Posted by Alice L

I went to the dealership for an oil change. This was done quickly and, to my limited knowledge, competently. There was a small glitch that forced me to return but the man with whom I deal was, again, knowledgeable and gracious, and the issue was quickly resolved. Yes, I am very likely to return for future service.

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02/19/2015
Posted by Rodney J

I arrived at 9:30am for a 10:30 appointment and dropped my vehicle off for service. I received a call that additional work need to be done. I believe I was told that a serpentine belt should be replaced. I did approved the work after I was told of the additional cost. Within three hours I received a call that my truck was ready to be picked-up.
When I arrived I was told that that the total cost of the maintenance which took less the 4 hours was $710.89 (that is after a $27.80 coupon was applied). After reviewing the bill I learned that $459.59 of the total bill was labor. I find this amount to be very excessive for less than 4 hours work. Even if the job took 4 hours to complete (which it did not) that would be over $177.00 an our. I would hope someone in Management at Tri-State Toyota would also find this labor fee to be excessive.

Thank you,

Rodney Budrow

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02/19/2015
Posted by Christine B

Nice work

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02/19/2015
Posted by Michael S

Could not be treated any better than the way I am treated at Tri State Toyota

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02/19/2015
Posted by Michael J

Tri-State Toyota in Dudley is a top rate in all categories (sales, service, reception, etc). I am so well treated as a customer that I hesitate to bring our Corolla into any other facility for service.

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02/19/2015
Posted by Kent H

Five stars as usual

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02/17/2015
Posted by Martina K

My care had a couple of recalls. The dealership where I bought the car is not at a convenient location, and was told that the Tri State Toyota dealership could do he work.
I scheduled the work and was impressed with the facilities. The staff was friendly and knowledgeable. Work was performed per the timeline and I was on my way with the job well done. They did do an inspection of the vehicle and said it was in good shape. I do all the scheduled maintenance as described in the manual.

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