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Tri-State Toyota Scion
(0 miles)
191 W Main St
Dudley, MA 01571
MON: 7:30 AM - 5:00 PM
TUE: 7:30 AM - 5:00 PM
WED: 7:30 AM - 5:00 PM
THU: 7:30 AM - 7:00 PM
FRI: 7:30 AM - 5:00 PM
SAT: 8:00 AM - 4:00 PM
SUN: Closed
Call (508) 943-7474
4.7 out of 5 based on 1577 user reviews.

Description: Automotive supplies and parts. automobiles, new & used. trucks, tractors, and trailers:new and used. auto and truck equipment and parts. loan agents. general automotive repair shops. automotive repair shops.

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06/30/2015
Posted by Gregory L

Everything went smoothly and the free coffee saved my life, as the nearby donut outlet I used to hang out at to pass time during service had gone out of business!

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06/30/2015
Posted by Dulce C

5 stars absolutely

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06/28/2015
Posted by Richland R

They were awesome

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06/28/2015
Posted by Steven P

My experience was excellent. I was able to get an appointment quickly and at a time that fit my schedule. Everyone was helpful and courteous.

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06/27/2015
Posted by Jon N

just good service

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06/27/2015
Posted by Francis B

All 3 of the following individuals did an exceptional job in being sure that I was perfectly satisfied with the outcome:
Dirk (service advisor), John (master technician), and Tracey (receptionist).
Unless it is an urgent need, I only schedule appointments on days that both John and Dirk are on duty, given the excellent results they have given me in past experiences.

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06/26/2015
Posted by Richard Z

My overall experience was very good. My salesman Gene Rice did an excellent job. Already having owned two Toyota trucks 92 T100 221,000 miles and my current 05 Tacoma with 175,000 miles he did not have to sell me on the quality of the product. What he sold me on was his customer service and the fact that he listened to his customer and met the customer goals. When I arrived to view the truck for the first time it was all set and ready to go for me to inspect. When I picked up the vehicle it was right out front with a sign on the dash stating that the truck was prepared especially for me. That was very nice to see.

One detracting note occurred when I came back the following Monday and while I was on the showroom floor talking with Gene while I waited for my inspection sticker and spare key one of your employees came out onto the showroom floor and started yelling at one of your salesman. It was quickly handled and removed from the sales floor and Gene immediately apologized for the employees actions but there is absolutely no place for that on the sales floor. Customer's do not need to see that. Hence the three star rating not 4.

Other than that everything was very good and one of the most pleasant car buying experiences I have had.

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06/26/2015
Posted by Diane B

I like that I don't need an appointment. I leave my car for an oil change and they call when it's done. Very convenient!

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06/25/2015
Posted by Al V

Excellent service. Very helpful staff.

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06/25/2015
Posted by Robert S

service appointment went very well and ahead of planed time

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