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great experience

there are a number of dealers in the area to choose from, but my preference was to go back to tri-state. I had bought my last new vehicle there & have been very happy with the service they have provided over the last 7 years. my salesman, Mark McConnell, was very easy to work with during this process, as was Adam who handled the financing. I love my new vehicle & am happy with how everything has been handled. it's only 2 weeks from when I first heard about the 0% financing deal, and already I'm settled in with my new Venza. thank you

Prompt, friendly service!

Great service without appointment--- in and out in less than 45 min., very pleased...Greg Leach

Always get quick and excellent service at Tri-State. Never have anyone else touch the car. I even have an accounting customer with a car repair shop who tries to entice me into letting him work on the car and I have never let him. The folks at service are like old friends and have never steered me wrong. It has always been a comfortable experience going to Tri State and there are not too many places I can still say that about.

Great service. Keep up the excellent work. Doug

As always - great customer service and a quick turnaround on my car repairs. Thanks

Always excellent service and staff very professional and friendly.
Sean and Dirk deserve special commendation for their attention to my car.
I have reached 100,000 miles on my vehicle and they are committed to get my car to 200,000 and beyond.
Toyota is the best for my money! And Tri-State is the best for my service needs!

Tri-State always does excellent work for me and this time was no different.

I brought my car for an oil change, interacted with the assistant manager who was very nice, my car took some time before
it was finished, I asked one of the guys at the desk if they could check to see the delay, and he went, came back and informed
me that my car wouldn't be ready for another 20 minutes, I asked him why? He claimed that he had spoken to me before on the phone and informed me that it would last for 45 minutes. I told him that I arrived at the store at 2.37 and its 3.45 right now. He insisted that I arrived at 3.07. Which was a lie. I told him that it was not the truth and he kept insisting, until I saw my car come out of the shop and he immediately apologized saying that my car was identical to the other one. I felt he was very unprofessional and rude. After two days of having a tire rotation and pressure checked, my pressure signal was on in my car, and I had to go pay again for my tire pressures. Am a customer who was not satisfied with the services I received.