This will be the fourth survey received in the last two weeks for two trips to Tri State Toyota - first for 150,000 mile service and second and follow-up to replace brake pads etc on front end. The car is great and the service at Tri State is excellent. I brought in donuts for the crew on my second visit.
My only complaint is filling out 2-3 surveys for every visit!!!
Can someone explain to me why this is necessary???
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