Our sales person Tyler Cook was great. He was very knowledgable, answered all our questions and responded to all our requests quickly. This made the purchase process an enjoyable one. He followed up after the sale to make sure we were satisfied and had everything we needed. The dealership was easy to find and had sufficient inventory. They walked us through the financing options and explained what made up the the monthly amount so that we were fully informed and educated on the details. Overall we are very satisfied with our experience and purchase.
I had a wonderful experience at YBH from the time I dropped off my car to the time I picked it up. I have owned a few different VW's and dealt with many dealerships and YBH is by far the best. Rob is an absolute pleasure to deal with and makes servicing your car easy!
My service consultant was Donna and she was not only thorough in explaining the work, but also very friendly and welcoming. Bill was also friendly during my visit, as always. Being a female, getting my car serviced at YBH was not intimating as it sometimes is in other places. Good job, YBH.
quick, efficient, friendly, free wi-fi, free coffe and snacks, clean, free 3yr-36,000 service, knowledgable service reps, sales mgr remembers my name almost 2 years after purchase. What more could you ask for? MGH