Service was very good except the noise I complained of was not fixed. The high straining sound begins when the engine is turned on first thing
in the morning and continues for about 5 minutes I cannot tell where it is coming from or what causes it. I am returning the car this coming
Monday as I hope they can solve the problem as the service cost $900.00. We love the car by the way.
Anne Noble Bradley
My salesman, Jack Armbruster, was very thorough and PATIENT with showing me the technical aspects of my New 2014 Beetle Convertible. His knowledge and kindness were exceptional. Thank you all for making this first time NEW purchase a pleasant experience.
Excellent experience from start to finish. This was the 5,000 mile service and the personnel were very anxious to make sure there were no problems of any sort...including operating the myriad of electronic devices. Donna, the service coordinator was especially helpful keeping me informed of the status (I waited) ...everything was great.
Professional personnel made the experience pretty good. The service coordinator also was smart and kind enough to notice that the car needed to be inspected. Considering the small parking lot YBH has, they do a great job.