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daniel_e3qa's Garage

2012 Toyota RAV4 Base 4WD 4dr I4 (Natl)


2012-12-15 12:20:23
I went in for an oil change an   . . . . .   
I went in for an oil change and filter. The service was good but a bit slow, I was there for an hour for something that
should have taken fifteen minutes. I then received a phone call from Lexington Toyota asking me how the service
experience was. A day or two later, I received another call from Toyota somewhere in Florida, again asking how the
service was. Now I get an e-mail leading me to this site where you are still asking me how my oil change experience
went. One follow-up call is fine, but two calls and an e-mail is too much! It's good that you're asking your customers
how their service experiences went but three separate inquiries, one of which from out of state, becomes annoying.

Questions & Answers

Mechanic Q: Is the so-called 5000 mile inspection mandatory and do I have to pay for it.?

I had oil and filter changed at 3000, do not need it now. Air filter has been replaced. Vehicle has 4652 miles on it. I used to be a mechanic, I take care of my cars.