Need Help?

2009 Mercedes-Benz SLK-Class 3.0L 2dr Roadster

2009 Mercedes-Benz SLK-Class
Trim Info:
Rear Wheel Drive, 2 Door Roadster, 2 Seater
17 mpg city / 26 mpg hwy
Other Trims
Do you own this car?
Get a Free Price Quote

Track Your Service Records
Get Recall Alerts
Get Updated Value Estimates on Your Car.

back to question list

Ask the Community

Ask Our Auto Mechanics

August 15, 2011, 7:29 am

Jocelyn L

Question: Audio system not working

I have a new 2012 SLK 350, just leased it on 8/6/12. Two Saturdays in a row, around 7:30pm, the audio system stopped working. A message saying "Device Unavailable" pops up. Phone works, but no radio, satellite radio, or CD will play. I can SEE the CD screen with the info, it appears to be playing, but no sound. I can't even see the Sat radio info or tune the FM radio, however. It started working each Sunday after stopping the previous Sat evening. Then today (Monday), it stopped working again. Very bizarre. I have an appt to take it in to the dealer tomorrow, but they've never heard of this and aren't sure what may be going on. Sounds like a computer issue, but who knows?

August 16, 2011, 8:13 pm

Ron W
Expert Mechanic

I have no information on vehicles this new. Sorry.

The vehicle should be under warranty so you should take it to the dealer.

0/0 users found this helpful.

Ask our panel of certified auto mechanics a question. We pay for their advice so you don't have to

My Auto Score

See the free AutoCheck score

Meet The Experts
Kim Perrin
Kim Perrin is our resident mechanic here at DriverSide. Kim worked as…
Tyler Orr
Tyler Orr is an expert in German and Japanese cars and has been a mechanic …
Elizabeth Kriesten
Elizabeth Kriesten worked as an automotive technician for several years at Dodge…
Tips on Servicing

Car Brakes: How Do You Know When to Change Them?

By Zach Bowman For those who suffer a daily commute through heavy traffic, your vehicle's braking system can bring thousands of pounds of metal, plastic and empty Starbucks cups to a stop hundreds of times before you get to work. It goes without saying that these pieces wear out, but they do so slowly, meaning you may not notice they need attention until ...

Read more…