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2009 Mercedes-Benz SLK-Class 3.0L 2dr Roadster

2009 Mercedes-Benz SLK-Class
Trim Info:
Rear Wheel Drive, 2 Door Roadster, 2 Seater
17 mpg city / 26 mpg hwy
Other Trims
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Invoice:
$42,734
MSRP:
$45,950


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August 15, 2011, 7:29 am

Jocelyn L
 

Question: Audio system not working

I have a new 2012 SLK 350, just leased it on 8/6/12. Two Saturdays in a row, around 7:30pm, the audio system stopped working. A message saying "Device Unavailable" pops up. Phone works, but no radio, satellite radio, or CD will play. I can SEE the CD screen with the info, it appears to be playing, but no sound. I can't even see the Sat radio info or tune the FM radio, however. It started working each Sunday after stopping the previous Sat evening. Then today (Monday), it stopped working again. Very bizarre. I have an appt to take it in to the dealer tomorrow, but they've never heard of this and aren't sure what may be going on. Sounds like a computer issue, but who knows?


August 16, 2011, 8:13 pm

Ron W
Expert Mechanic

I have no information on vehicles this new. Sorry.

The vehicle should be under warranty so you should take it to the dealer.


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