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2011 Ford Fiesta S 4dr Sedan

2011 Ford Fiesta
Trim Info:
Front-wheel drive, 4-Door Sedan, Subcompact
28 mpg city / 37 mpg hwy
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June 4, 2011, 3:56 am

Gloria J
 

Question: brakes squeaking;/whistling/grinding

Since day one that I bought 2011 Fiesta 5 door, intermittent high-pitch "whistle" when applying brakes. Varies in intensity, often an extended squeaking sound, and even a slight grinding sound. SOMETIMES on initial braking when wet; sometimes not. SOMETIMES after driving and parking, SOMETIMES not. Clicking type sound as well from front of car; the squeaking seems to be in the general front area, like under the console.
Dealer says: can't fix, can't duplicate sounds.
I'm very frustrated....this is a new car!


June 9, 2011, 4:34 pm

Ron W
Expert Mechanic

I can't diagnose a sound long distance. You will have to take it back to the dealer.

The best thing to do is to test drive with the technician and show him the noise. That way the tech can hear the sound and make a determination if something is wrong or if it is a normal characteristic of that vehicle.


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June 10, 2011, 4:10 am

Gloria J
 

Yes, I realize that. The dealer is saying, can't duplicate, can't diagnose. They have never actually got the thing in the shop and inspected anything.....wouldn't a visual inspection help, and isn't this a logical step and normal policy? I'm pretty disgusted with the dealer response.


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June 10, 2011, 10:57 am

Ron W
Expert Mechanic

If they can't hear it, they aren't allowed by the factory to try and make a repair. If they make multiple guess repair and they're wrong there is the potential of the vehicle being covered by the "Lemon Law" and the manufacturer may have to take the vehicle back. A road test is your best bet to get them to verify the complaint noise. If the dealer you are dealing with isn't doing much for you, I'd suggest you try a different one. good luck.


0/0 users found this helpful.

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