Need Help?

1984 Mercury Grand Marquis Base 2D Coupe

1984 Mercury Grand Marquis
Do you own this car?
Estimated Mileage
Enter current mileage for most
accurate info about this vehicle

Track Your Service Records
Get Recall Alerts
Get Updated Value Estimates on Your Car.

back to question list

Ask the Community

Ask Our Auto Mechanics

December 5, 2012, 10:41 am

Chris D

Question: Does this quote to replace my rear axle sound appropriate?

We have a 2000 Mercury Grand Marquis. It started making kind of a whirring/grinding noise in the back. The mechanic we took it to said it needed replaced wheel bearings for sure, and then after going that far said the rear axle was shot and needed to be replaced. He quoted us $2700 for the whole job, and said the price just to get the part was $1900. We hesitated at that, and asked if they were able to order a used part, or if they would put in a used part if we could find one. They said no, and we said we'd call back. A few minutes later, he called back and now said he could do the whole job for just over $1000, because only one side really needed to be replaced, the other side would be fine if we left it as is. That sounds like good news, but we're a little concerned about the sudden price drop and also whether replacing one side of the axle could potentially cause damage. Would it be worthwhile to shop around for a used part?

December 9, 2012, 10:10 am

Elizabeth K

It sounds like originally they were going to replace the differential and axles, and now they are telling you that you only need one axle. What I don't like about this is that there are many options when it comes to replacing a differential (getting a used one or even better, rebuilding the one you have) and they were not open to either of those options.

My advice is to get a written estimate from them, so you know exactly what they think the problem is, and then call shops that specialize in rebuilding differentials and tell them what the estimate says. They should be able to tell you what they think is wrong and how much it should cost.

For the money you're considering paying for this job, you should take it somewhere else and get a second opinion--even if that means paying this shop to put your car back together and towing it somewhere else.

0/0 users found this helpful.

Ask our panel of certified auto mechanics a question. We pay for their advice so you don't have to

My Auto Score

See the free AutoCheck score

Meet The Experts
Kim Perrin
Kim Perrin is our resident mechanic here at DriverSide. Kim worked as…
Tyler Orr
Tyler Orr is an expert in German and Japanese cars and has been a mechanic …
Elizabeth Kriesten
Elizabeth Kriesten worked as an automotive technician for several years at Dodge…
Tips on Servicing

Car Brakes: How Do You Know When to Change Them?

By Zach Bowman For those who suffer a daily commute through heavy traffic, your vehicle's braking system can bring thousands of pounds of metal, plastic and empty Starbucks cups to a stop hundreds of times before you get to work. It goes without saying that these pieces wear out, but they do so slowly, meaning you may not notice they need attention until ...

Read more…