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2006 Ford F-150 FX4 Reg Cab 126 4WD

2006 Ford F-150
Trim Info:
4 Wheel Drive, Reg Cab 6.5' Styleside
14 mpg city / 18 mpg hwy
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May 2, 2013, 3:53 pm

Lizz M
 

Question: Problems with truck after having it serviced

I took my 2011 F150 in for servicing on 4/19/13. When I picked it up from the dealer I immediately noticed a loud "clunking" noise coming from the front passengers side wheel well. Took it back in, they said it was a cracked spring boot cover. They replaced that and called saying they also had to replace the front body mount. Took the truck for a road test because there was still a light "popping/clunking" noise coming from the same area. Now they are telling me they need to replace both the right side upper & lower control arms. I KNOW something happened when it was at the dealer, they say nothing happened but can't explain why all if these things on the right front side are having to be replaced. I need to know what could've happened when it was there that could cause these problems. I'm driving the truck around now while I wait for them to get the parts. Also, it seems like the front right side shakes when I'm on the interstate. PLEASE someone help me! This truck has about 18k miles on it.


May 5, 2013, 7:20 am

Ron W
Expert Mechanic

The only thing I can think of is it is possible they lifted the vehicle incorrectly. There are lift points designed to support the weight of the vehicle when a vesicle is raised by a lift. If they had the pad in the wrong spot, they could have damaged the suspension.

I would have a second shop look at it or take it back to that shop and have them raise it up, show you the defective parts. You can also look under the truck to see if there is an imprint or mark where the hoist lifted the vehicle...there usually is. If it is on the control arm or mount you should speak with the shop manager to see if that is a correct lifting spot.


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