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2008 Saab 9-3 Base 4dr Sedan

2008 Saab 9-3
Trim Info:
Front Wheel Drive, 4 Door Sedan, Compact
19 mpg city / 29 mpg hwy
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June 2, 2012, 2:10 pm

Barb J
 

Question: would a mechanic take off the plastic cover where the oil is put in to install a new turbo?

Had the turbo installed,picked up the car,after abo 4 miles driving,engine light came on and gas pedal felt weird,car wanted to stall.
Brought it back and they said the throttle wire was being crushed by plastic cover and they never touched it...this prob didnt exist when first brought in for repair...should i have to pay to fix this?


June 6, 2012, 5:38 pm

Elizabeth K
Expert Mechanic

Well, if they caused a problem you shouldn't have to pay to fix it but since they're denying it, it's your word against theirs. A smart shop will just repair it regardless, because it does look pretty suspicious and they're about to lose a customer. You can try asking to talk to the manager to see if he can at least cut the cost in half... but if they don't make it right, it sounds like this a shop that you should not return to.


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