DESCRIPTION OF ISSUE

THE BOLTS THAT ATTACH THE FRONT UPPER CONTROL ARMS TO THE FRAME MOUNTING BRACKETS CAN LOOSEN AND FRACTURE AT ONE OF THE BOLT HOLES CAUSING SUBSTANTIAL NEGATIVE CAMBER AND STEERING PULL TO THE AFFECTED SIDE.
IF THE DRIVER'S SIDE BRACKET FRACTURED AT BOTH BOLT HOLES, THE STEERING CONTROL ARM CAN CONTACT THE STEERING COLUMN SHAFT AND RESULT IN A LOSS OF STEERING CONTROL INCREASING THE POTENTIAL FOR AN ACCIDENT.

DESCRIPTION OF COMPONENT

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

RESOLUTION

DEALERS WILL INSPECT THE TORQUE LEVELS OF THE FOUR UPPER CONTROL ARM MOUNTING BOLTS, AND IF ANY ARE LOOSE, THE BRACKETS WILL BE INSPECTED FOR DAMAGE. IF DAMAGE IS PRESENT, IT WILL BE REPAIRED.

NOTES

SYSTEM: SUSPENSION; FRONT CONTROL ARM; UPPER.VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A POLICE PACKAGE OPTION.NOTE: OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME, SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

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National Highway Traffic Safety Administration
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