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1997 Ford Explorer Eddie Bauer 4dr 112 WB

1997 Ford Explorer
Trim Info:
Rear Wheel Drive, 4 Door Eddie Bauer
15 mpg city / 20 mpg hwy
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Recalls & Complaints

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Recall Details
Issued: 1999-03-31
DESCRIPTION OF ISSUE

VEHICLE DESCRIPTION: CERTAIN 1997-1999 RHD EXPLORER EQUIPPED WITH 4.0L OHV/SOHC ENGINES AND CRUISE CONTROL BUILT FROM MAY 29, 1996 THROUGH MARCH 4, 1999; 1998-1999 EXPLORER/MOUNTAINEERS EQUIPPED WITH 4.0L OHV/SOHC OR 5.0L ENGINES OR 1998-1999 RANGERS EQUIPPED WITH 2.5L, 3.0L FFV/EFI OR 4.0L ENGINES AND CRUISE CONTROL BUILT FROM JANUARY 5, 1998 THROUGH MARCH 4, 1999; 1998-1999 MUSTANGS EQUIPPED WITH 3.8L, 4.6L 2-VALVE OR 4-VALVE ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; 1999 F250/F350/F450/F550 (OVER 8,500 LBS.) TRUCKS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; AND 1999 F-53 STRIPPED CHASSIS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999. A CRUISE CONTROL CABLE CAN INTERFERE WITH THE SPEED CONTROL SERVO PULLEY AND NOT ALLOW THE THROTTLE TO RETURN TO IDLE WHEN DISENGAGING THE CRUISE CONTROL.
IF THE CRUISE CONTROL IS USED AND THIS CONDITION IS PRESENT, A STUCK THROTTLE COULD RESULT, WHICH COULD POTENTIALLY RESULT IN A CRASH.

DESCRIPTION OF COMPONENT

VEHICLE SPEED CONTROL

RESOLUTION

DEALERS WILL REPLACE THE CRUISE CONTROL CABLES. AT THE PRESENT TIME, THE REPLACEMENT CABLES ARE NOT AVAILABLE. CUSTOMERS ARE BEING ADVISED NOT TO USE THE CRUISE CONTROL SYSTEM UNTIL A REPLACEMENT CAN BE MADE.

NOTES

A PRE-RELEASE WARNING LETTER THAT IDENTIFIED AN INTERIM FIX UNTIL THE PARTS FOR THE PERMANENT FIX BECAME AVAILABLE WAS MAILED TO OWNERS BEGINNING MARCH 27, 1999.A SECOND OWNER NOTIFICATION, IDENTIFYING THE PERMANENT FIX WAS MAILED TO OWNERS BEGINNING MAY 24, 1999.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).


To Address this issue, please contact your local dealer or Ford directly for assistance

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